RUSTENBURG HERALD - RUSTENBURG - Electricity consumers in Rustenburg who may feel that they have been inconvenienced by the Rustenburg Municipality's alleged under performance in terms of its electricity distribution services and practices for years, don't have to be concerned that their concerns may go unnoticed or disregarded by the authorities.
Consumers may be relieved or otherwise alarmed by the fact that the National Electricity Regulator (NERSA) has recently written to the Rustenburg Municipality with the request that RLM responds to a number of issues and complaints pertaining to NERSA's directives on electricity distribution practices to consumers.
Rustenburg Herald understands that some of the issues that NERSA has found to warrant possibly an investigation or at least an inquiry into the electricity "affairs" of the Rustenburg Municipality, are related to issues such as allegedly, hundreds of streetlights that have been out of order for a number of years now as well as the functionality of the municipality's call-centre and its procedures around fault-finding practices and turn-around time in cases of power outages.
Last week Rustenburg Herald reported that local community watchdog citizen Frans Rootman has written to NERSA with the request that the Rustenburg Municipality's Electricity Distribution Licence be revoked based on several shortcomings pertaining to the RLM's operations.
It has since come to light that the Rustenburg branch of Afriforum has also done so, perhaps even earlier, following the Rustenburg Municipality's alleged dismal performance on a number of electricity related issues. It is however not clear how exactly the "investigation" is being conducted by NERSA and precisely what the issues are that have called for NERSA intervening on the issue.
