Klerksdorp Midweek, Klerksdorp - SANBS moved towards digitalisation to attract and inspire a new generation of donors. “Digitalising donation sites will ensure operational efficiencies and streamline SANBS’ administration processes by using modern Customer Relationship Management systems to ensure donors enjoy an optimised experience,” said Siemi Prithvi-Raj, SANBS Executive for Transfusion Donor Services and Marketing.
“The automated questionnaire will further assist in flagging potential issues in real-time, ensuring improved donor and blood safety,” Prithvi-Raj added.
This will improve SANBS’ efficiency in blood collection and management and enhance the overall donor experience.
“The introduction of the digital medical questionnaire at donation sites highlights our commitment to not only go paperless across our business but also to continuously innovate and become an organisation whose operational processes are as sophisticated as our medical technology,” said Ravi Reddy, CEO at SANBS.
“Donors need to present for their first donation post-November 7 with their IDs and prepare to have their photo taken, which is required for the new donor profiles. Donors will be verified on the system.” The medical questionnaire will now be completed on a tablet or kiosk station, followed by the compulsory medical assessment, where donors will provide a signature on a digital device.
This is only the beginning of SANBS’ digitalisation journey and involves taking the first giant step in the right direction.
“We encourage donors, especially the youth of SA, to help us make this a smooth transition by getting behind the enhanced donation drives and donating in their numbers. Bring a friend, colleague or even neighbour along to your next donation and help us to ensure ample blood stocks ahead of the two-day downtime planned for November,” Reddy concluded.
Join countless selfless individuals in making a life-saving donation during this enhanced blood donation period.
